I am sharing with you a bit of what we are currently working on at Dynamic Objects.
In a nutshell, we're using the Customer care accelerator and integrating it with Lync and CRM 2011.
you can watch the screencast full screen here.
Cheers,
M.G
In a nutshell, we're using the Customer care accelerator and integrating it with Lync and CRM 2011.
you can watch the screencast full screen here.
Cheers,
M.G
3 comments:
Interesting post. I am waiting for your next write up regarding this one. I am currently working on a solution similar to this.
HI, I am working on a similar project where I need to integrate Lync with CCA. Can you guide me on the same?.
Nice post.I need your help. I am trying to modify the CCA code to integrate it with Lync. no use. How to do it in the best possible way.
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